Privacy Policy


This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of Data Subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

We Answer Any Call is pleased to provide the following Privacy Notice:

Personal Data

We Answer Any Call uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which We Answer Any Call believes may be of interest to you and your business. In you making initial contact you consent to We Answer Any Call maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. We Answer Any Call also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, We Answer Any Call will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. We Answer Any Call may from time to time use such information to identify its visitors. We Answer Any Call may also collect statistics about the behavior of visitors to its website.

We Answer Any Call’s website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. uses cookies to help We Answer Any Call identify and track visitors and their website access preferences. We Answer Any Call’s website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using We Answer Any Call’ website.

Any information We Answer Any Call holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.

We Answer Any Call will only collect the information needed so that it can provide you with marketing and consulting services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that We Answer Any Call has purchased from a third-party list broker, on behalf of a client.

Legal basis for processing any personal data

To meet We Answer Any Call’s contractual obligations to clients and to also respond to marketing enquiries.

Legitimate interests pursued by We Answer Any Call and/or its clients

To promote the marketing and consulting services offered by We Answer Any Call and/or to market the services and/or products offered by We Answer Any Call’s existing clients.


Through agreeing to this privacy notice you are consenting to We Answer Any Call processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing or by writing to us, see last section for full contact details.


We Answer Any Call may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. We Answer Any Call requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

We Answer Any Call do not broker or pass on information gained from your engagement with the agency without your consent. However, We Answer Any Call may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of We Answer Any Call, its clients and/or the wider community.

Retention Policy

We Answer Any Call will process personal data during the duration of any contract and will continue to store only the personal data needed for a maximum of seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.

Data storage

Client Data is held in UK using different (multiple) servers and also within the CRM Management system we currently use which is SugarCRM.

Your rights as a data subject

At any point whilst We Answer Any Call is in possession of or processing your personal data, all data subjects have the following rights:

In the event that We Answer Any Call refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.

We Answer Any Call at your request can confirm what information it holds about you and how it is processed.

You can request the following information:

To access what personal data is held, identification will be required

We Answer Any Call will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If We Answer Any Call is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to or by writing to us at the address further below.


In the event that you wish to make a complaint about how your personal data is being processed by We Answer Any Call or its partners, you have the right to complain to We Answer Any Call’s Managing Director. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:

We Answer Any Call, attention of the Managing Director

3 Peel Cross Road, Salford, Manchester, M5 4DT

0161 920 8802



Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Fax: 01625 524 510